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How to create a chatbot

Creating a Chat Bot flow is straightforward: just utilize the "Copilot Chat" template that appears when you initiate the flow creation process. Furthermore, you can rename the flow upon its creation.

  • click on "Create New Flow"
  • select template "Copilot Chat", click on "Use Template"
  • if you prefer, you can rename the flow

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After creating a chat-bot flow we need to link the flow to the chat widget:

  • go to the Chat page
  • create a new chat
  • rename the chat widget name
  • Select the chat-bot flow "Chat bot template"
  • enable the chat
  • save

linkFlowToChat.gif

To view the demo of the chatbot click on the link at the bottom of the page.

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